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Insurance Adjuster

What Is an Insurance Adjuster?

An insurance adjuster is a professional responsible for investigating insurance claims and determining how much compensation should be paid under a policy. Adjusters evaluate damages, review policy coverage, and work with policyholders during the claims process.

They may work for insurance companies, independent firms, or represent policyholders as public adjusters.

Why It Matters

Insurance adjusters help ensure that claims are handled accurately and fairly. Their evaluations determine whether a claim is covered and how much the insurance company should pay.

Without adjusters, insurers would struggle to verify losses and calculate claim payments.

How an Insurance Adjuster Works

When a claim is filed, the adjuster reviews the case and gathers information.

Their responsibilities may include:

  • inspecting damage to property or vehicles
  • reviewing policy coverage
  • estimating repair or replacement costs
  • negotiating settlements with claimants

The adjuster’s assessment helps the insurance company determine the claim payout.

Example

After a car accident, an insurance adjuster may examine the damaged vehicle and estimate repair costs before approving payment.

Insurance Adjuster vs Public Insurance Adjuster

  • Insurance adjusters typically work for insurance companies.
  • Public insurance adjusters represent policyholders in negotiating claims.

FAQs About Insurance Adjusters

Do adjusters work for insurance companies?
Many do, though some work independently or for policyholders.

Can adjusters deny claims?
They may recommend denial if the claim is not covered by the policy.

Can policyholders hire their own adjuster?
Yes. Public adjusters may represent policyholders during claims.

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