A Credit Union Service Organization (CUSO) is a company owned or supported by one or more credit unions that provides services to credit unions and their members. CUSOs help credit unions share resources, reduce costs, and expand service offerings.
These organizations allow credit unions to collaborate on specialized services that might be difficult or expensive to develop independently.
CUSOs help credit unions compete with larger financial institutions by providing access to technology, expertise, and operational services.
By pooling resources through CUSOs, credit unions can improve efficiency and offer more advanced financial products and services to their members.
Credit unions invest in or partner with a CUSO to provide shared services.
Common CUSO services include:
CUSOs are regulated differently than credit unions but must follow certain rules established by regulators.
Who owns a CUSO?
Typically one or more credit unions.
Do CUSOs serve consumers directly?
Some services may be consumer-facing, but many support credit unions operationally.
Why do credit unions use CUSOs?
To share costs, increase efficiency, and expand services.