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Credit Union Service Organization (CUSO)

What Is a Credit Union Service Organization (CUSO)?

A Credit Union Service Organization (CUSO) is a company owned or supported by one or more credit unions that provides services to credit unions and their members. CUSOs help credit unions share resources, reduce costs, and expand service offerings.

These organizations allow credit unions to collaborate on specialized services that might be difficult or expensive to develop independently.

Why It Matters

CUSOs help credit unions compete with larger financial institutions by providing access to technology, expertise, and operational services.

By pooling resources through CUSOs, credit unions can improve efficiency and offer more advanced financial products and services to their members.

How CUSOs Work

Credit unions invest in or partner with a CUSO to provide shared services.

Common CUSO services include:

  • technology and digital banking platforms
  • loan processing and lending services
  • investment services
  • payment systems and financial technology
  • compliance and regulatory support

CUSOs are regulated differently than credit unions but must follow certain rules established by regulators.

CUSO vs Credit Union

  • A credit union directly provides financial services to members.
  • A CUSO provides specialized services that support credit unions or enhance member offerings.

FAQs About Credit Union Service Organizations

Who owns a CUSO?
Typically one or more credit unions.

Do CUSOs serve consumers directly?
Some services may be consumer-facing, but many support credit unions operationally.

Why do credit unions use CUSOs?
To share costs, increase efficiency, and expand services.

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