TaxAct is a free federal tax preparation and electronic filing program for eligible taxpayers developed through a partnership between the IRS and a group of tax software companies. They are leading provider of affordable digital and downloadable tax software for individuals. All forms are IRS and State approved.
Navigation And Ease Of Use
TaxAct’s user interface isn’t fancy or attractive but it works. It has all the basics needed to complete your taxes. The mobile app is even more basic. If you need a tax return for married or joint filing, you’ll have to log online to complete.
access your taxes online or on mobile
import last year’s return
planning tools and calculators
Knowledgebase And Support
With TaxAct, you have access to an online knowledge-base to search for answers to your specific tax issues. Unlike other competitors, you don’t have the Q&A assistance, but you do have access to free phone and email support.
Free phone support is a definite bonus to get more specific advise. During tax season, you’ll have access to phone support seven days a week and late evenings during the week.
Upgrade From Free Easily
TaxAct offers a free tax software for basic filings, but if you need to upgrade you can do that in the middle of the process. You won’t have to restart.
TaxAct offers audit support through an FAQ page. You have the option of buying servie through Protection Plus that covers three years of audit services for this year’s return.
How To Get Your Refund
You can get your refund through direct deposit into a bank account which is the fastest option. Or you can wait for a check in the mail. Additionally, you can apply your refund to next year’s taxes or direct the IRS to buy US Savings Bonds.